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FREQUENTLY ASKED QUESTION

Most Asked Questions

No you will get your full refund including shipping charge.
We will issue refund same day after completing the above steps.
After successful pickup we will immediately send you a acknowledement and ask you for details like account number and ifsc . You will have to reply on same mail with details we have asked.
If a product is meeting the above mentioned condition , please Contact Us along with the photograph of the product. We will respond within 6 hours. If eligible, we will arrange a return pickup from your doorstep within 24 hours.
This item is eligible for full refund, within 5 days of delivery, in an unlikely event of badly damaged , defective or different item delivered to you. Please keep the item in its original condition, with outer box or case, accessories, CDs, user manual, warranty cards, scratch cards, and other accompaniments in manufacturer packaging. We may contact you to ascertain the damage or defect in the product prior to issuing replacement or refund.
We offer various payment options->

•    Cash on delivery (charges may applicable)
•    Net Banking
•    Debit cards
•    Credit card
•    UPI

We offer free shipping for orders above 500. For orders below 500, shipping charges are applicable which depends upon your pincode and weight of the product. Your shipping charge is reflected on the final checkout page.
You can cancel your order before it is dispatched.
If your order is not delivered within 15 days . We will issue a full refund to you. Please raise a query at contact@ahooza.in
If you are from bihar it will take will take 2-3 days. If you are outside from bihar it will take 4-5 days to deliver your order.
We will send tracking id and link to your whatsapp within 15 minutes of placing an order. You can simply follow the link to track your order.
Our cutoff time is 9.00 am . Orders placed before cutoff will be dispatched same day . Orders Placed after cutoff time will be dispatched next day.
You can simply go to the users tab and click on the change option on the corresponding information do you want to change.
No, the user can use the website and search for a product without being loggedin but to add item inside the cart or purchase the product he/ she must have loggedin.
No you can't cancel or change the product however if wrong / broken product is delivered you can cantact us.
Usually it take 3 to 7 working days. Delivery to a metro city usually takes 4 days while an intrior city may take 7 days to deliver.
Yes we offer cod for all orders (charges may applicable)
We provide various options of payment like net banking , debit cards, credit cards, and upi payments.
We deliver all types of books in various languages and companies like arihant, upkar ,pratiyogitadarpan,marksman, tmh,sandarv,ncert,platform, drishti,ghatnachakra etc.
We provide the books in India at cheapest rate.Weprovie a simple and relieble services with full transparency and consumer support.